#FIRE STICK SURFSHARK INSTALL#
#FIRE STICK SURFSHARK TV#

Restart both - your router, and the Firestick and test the Surfshark app again. Switch off both - Virus Safe and Child Safe. Log in to My Virgin Media - - as the primary account holder.Ģ.3. If that does not help, try remaining protocols. Go to Settings -> Protocol and change the default protocol to OpenVPN(TCP) and try to connect. Here is a detailed tutorial on how you can do that. That means installing the Surfshark app not from the Amazon app store, but from an external source.

If the previous suggestion did not fix the issue either, we could lastly suggest side-loading the Surfshark app.

#FIRE STICK SURFSHARK INSTALL#

Then go to the Amazon app store and install the Surfshark app again. It would also be great if you could leave a short message about the reason you're providing diagnostics to us.Īfter sending us the diagnostics, uninstall your current surfshark app. You will find an option to send diagnostics if you open your Surfshark app, go to Settings, and scroll down to the very bottom of that page.

By sending diagnostics, you will help Surfshark's developers to solve this problem quicker. If the second solution did not solve your issue, please send us diagnostics and proceed to the fourth solution.

#FIRE STICK SURFSHARK TV#

Reboot your router now, then open the Surfshark app on your Fire TV Stick and test it again. Click the Create new IPv6 pinhole button.Įnter the following details for the new pinhole:Ģ.6. Go back to Advanced settings, select the IPv6 tab, then choose Pinhole. You should find the required credentials on the back of your router unless you've set your custom ones.Ģ.4 Navigate to Advanced settings -> Configuration set the firewall to Disabled.Ģ.5. In some cases, IP addresses may vary, but usually, BT users can access their router with this IP address: 192.168.1.254Ģ.3. Enter your router's IP address to the URL bar. Make sure you're connected to the BT network, then open a browser (Chrome, Firefox, or any other).Ģ.2. Disable BT Firewall and create an IPv6 pinhole (sounds more difficult than it actually is).Ģ.1.

If that does not help, try the remaining protocols. If you can not log into your Surfshark account, skip the first suggestion.

Please choose your internet provider and proceed to the suggested solutions: There are several solutions that will most likely solve the issue that you're having.

Fire stick surfshark